OVERVIEW
The customer: CGR, an Italian toy wholesale company. Due to a contraction in the market and an uptick in digital purchasing, the company needed to speed up and review operating processes from a digital perspective, and to improve employees’ management and performance.
Dream team seedble
solution
Seedble started a complete digital transformation path to improve the customer experience by first creating a data model, and subsequently, designing a data infrastructure and implementing a platform model (ERP, application for samples) that ensured the management and automation of both physical and digital processes (showroom and warehouse).
Learn
- Market analysis
- Interviews with key people
- Mapping of value chain processes
Design
- Scouting tools and platforms for managing operational processes
- SWOT Analysis
- Workflow design
- Creation of a platform model to strive for
- Roadmap definition with Sprint indications
Execute
- Data Model creation
- ERP implementation with Odoo technology
- App creation for sampling
- Automation processes
- Tool training
- Retrospective with customer
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